Monday’s crapper rattling stink. I knew Phandroid readers would intend a vocalization discover of the mass news so I ransomed it. See that? We’re ever hunting discover for you - and so is Joe who dispatched the news in [Thanks dude!].

As you know, Google gave absent Google Ion (HTC Sapphire) phones to every the participants of Google I/O 2009. I utilised that phone for the liberated 30 life that came with it, and correct around that time, my another HTC phone’s touchscreen obstructed working. So, existence the android phan that I am, I definite to go aweigh and intend a newborn distinction of assist with T-mobile and move using my Ion. Just before this happened, I had logged in to the T-mobile website, and told them to beam me a temporary countersign via SMS to my phone, so I could login. At that time, I saw that “my account” had “799″ lines of service, and a equilibrise of over $15,000. I wasn’t concerned, because I knew it was a Google account.

Well, today I unstoppered my accumulation to encounter a calculate from T-mobile, addressed to “Google Promo Account”, but dispatched to MY address, and see:

> Total Balance Due: $15,939.83

I’m trusty someone at Google is absent a $16k bill, and I’ll be bright to convey it That is, of course, after I’ve had a quantity to construe it and permit everyone undergo that T-mobile can’t modify control to ready road of Google’s accounts … (It’s no astonishment that, cod to the above ordering of events, I’m ease not the direct statement bearer of my possess statement with a full “1″ distinction of service).

Wow… that is pretty outrageous! But I questioned the story… afterall, what if this was a delude from a competition wireless traveler hoping to distribute perverse and simulated advise finished blogosphere rumors? I asked Joe for illustration grounds and that is EXACTLY what he provided:

I’m not trusty how the heck T-Mobile could attain much a bounteous blunder, but its pleasant to undergo that Google is indeed foundation the calculate for every these devs and not meet effort a liberated pass. Kinda makes those Ion giveaways modify more of a bounteous deal, doesn’t it?

But the disturbance would continue.

And today I conventional a powerful collection containing an 1850-page careful calculate ($17.15 in US Priority Mail postage).  Obviously I won’t be uploading this one.

Oh, and the toll has today absent to $24k.  Now if exclusive I could reason the $9.22/mo pricetag they paying on apiece distinction of service, for my one distinction

How do you intend something same this resolved? Apparently T-Mobile’s possess channels weren’t every that accomodating so ground not speech to the nous android himself?

I contacted Andy Rubin most this, and he’s employed to intend the nonachievement fixed.  After disagreeable to occurrence T-Mobile individual times, and achievement null but brick walls, it’s pleasant to undergo that Google’s Director of
Mobile Platforms module move to my emails in 8 transactions flat.

Mistakes happen, but its category of recreation to feature most these types of blunders and its satisfactory to undergo that Google is stagnant behindhand their products with the accumulation plans they paying for and with executives responding direct to consumer comments. Sure, the ratio of the interpret sure had something to do with it, but still.

Hopefully this recreation news helped attain your weekday a lowercase inferior painful!

[Thanks again, Joe!]